Ordering Process

Thank you for choosing to work with The Linen Shop for your linen rental needs! We look forward to providing you with a seamless transaction that is easy to follow and worry-free on the day of your wedding or event. Throughout the process, we find our communication will mainly be via email, but we are available for a phone consultation and may snail mail swatches too.

Samples

First Step: Where to Begin?

We will start by asking for your event date, rough guest count, anticipated table list, and potential colors or theme. For your inspiration, you may follow us on Instagram and Facebook. You may be pleasantly surprised by the fabrics, styles or color combinations you find there. Choosing linens may be new to you - we are here to help! We can email you additional pictures, mail physical swatches or guide you through the selection process personally with a phone call or visit to Rochester, VT.

Step Two: Placing an Order

Once you have made your selections and shared a list of tables, we will send an estimate for your review. This process may include some back and forth as your table list and napkin count mature throughout the planning. Upon approval, we request a 50% deposit (checks preferred) and a signed contract to hold your order. We will then counter sign your contract and email you a receipt for your records. Once the contract is in place things will be quiet on our end, but we’re only an email away if you need to make any changes.

Step Three: 10 Days Out

The time has come, your event is fast approaching! About 10 days before your event, we will email you a current copy of your linen order. This is your opportunity to make any last minute changes and finalize the linens you will need for your event.

At this time, we would also like to coordinate delivery and pick up plans should you be using those services. Delivery often happens a day or two prior and pick up is a day or two after the event, if you require day of delivery an additional charge may be incurred.

Once the order is finalized, we ask for the balance due to be paid in full prior to delivery or customer pick up.

Step Four: The Final Steps

We hope you had a beautiful event and enjoyed working with The Linen Shop. Once the linens are back in our possession we will count them, inspect them and notify you if anything is missing or damaged.

We love seeing our linens featured in your wedding photos, please think of us when your photos come back from your photographer. We invite you to peruse our reviews and write one of your own on any (or all) of the following sites: Google, Wedding Wire, Facebook & tag us on Instagram. Let us know if you have any further questions and do keep us in mind for any additional linen rental needs.

Why Us? 

Vermont is a brave little state full of resourceful business people and The Linen Shop is right in the heart of it. Our state attracts guests who crave hand-crafted details, freshly-harvested flavors, unique destinations and memorable events.

At The Linen Shop, we have intentionally curated our inventory over the last 25 years to fit the needs of the unique people who come to get married and hold other special events in our very special state. At the risk of sounding a little overtly wholesome, we are the embodiment of a quintessential family-run business.

Our team cuts, hems, launders, irons and delivers our one-of-a-kind event linens to you by hand. Personal attention is the foundation of our business. We will listen to you and lend our expertise where necessary. Together we can style your aesthetic and make your event truly extraordinary.

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"The Linen Shop was so easy to work with. They were helpful, knowledgeable and gave us great input as to what we needed and what would give us the look we wanted. The linens were of high quality and looked amazing! The price was more than reasonable. I would highly recommend Connie, Hallie and the entire Linen Shop staff to help make any event special". - Erin
Treat Yo Self art